Iredia, A. E.
Department of Management, Faculty of Management Sciences, Rivers State University,
Port Harcourt, Nigeria
ABSTRACT
This study investigated the effect of corrective disciplinary model on workplace bullying in Quick service restaurants in Rivers State.The study raised two research questions and two hypotheses, and adopted the social exchange theory and the general deterrence theory were used as the base line theories to underpin the study variables. The study adopted the descriptive research design, with a total population of 277 employees of quick service restaurants in Rivers State, which was also used as the sample size. The study employed primary data source with the use of questionnaire while Pearson Product Correlation Coefficient with the aid of Statistical Package for the Social Sciences (SPSS) was adopted to determine the theoretical validity of the variables hypothesized. Analyses from the study revealed that corrective disciplinary model has no significance relationship with intimidation but has a strong positive significant relationship with verbal abuse of Quick service restaurant in Rivers State. Based on the findings, it was concluded that corrective disciplinary model statistically affect workplace bullying in quick service restaurants in Rivers State, hence, it was recommended that corporate firms and especially those in the quick service sub-sector should develop and communicate a comprehensive and concise anti-bullying policy that explicitly states the organization’s zero-tolerance approach towards workplace bullying. Firms should also encourage a culture where employees feel empowered to speak up and support each other.
Key words: Corrective disciplinary model, Workplace bullying, Intimidation, Verbal abuse and Strategic disciplinary practices.
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