James, R. U.
Department of Management, Faculty of Management Sciences, Rivers State University, Port Harcourt, Nigeria
ABSTRACT
The research was designed to examine the relationship between information overload and work life balance in telecommunication firms in Rivers State.The study adopted the survey design to collect primary data and three hypotheses were formulated. The sample size of 215 was drawn, from a population of 215, using purposive sampling technique. The major instrument for data collection was a structured questionnaire administered to the respondents using simple random sampling technique. Data collected were analysed using Statistical Package for the social sciences (SPSS 23.0), descriptive statistics like frequencies and percentages; inferential statistics of Spearman Rank Order Correlation for univariate and bivariate analysis for testing of the hypothesis. From the analysis, the result revealed that information overload has significant effect on leave policy, and also, information overload has positive and significant relationship with leave policy, and also, information overload has positive and significant relationship with flexible working arrangement of telecommunication firms in Rivers State. Based on the findings, it is concluded that information overload has positive and significant relationship with work life balance of telecommunication firms in Rivers State. Hence, it was recommended that managers of mobile telecommunication firms should offer training programs and workshops before the implementation of new technology or software packages at the workplace. Mobile telecommunication firms should implement the “right to disconnect” policies at the workplace to overcome technology overload and organizations should ensure that they effect useful policies that allows a worker to have a flexible work life balance.
Keywords: Information overhead, information technology, work life balance, leave policy and flexible working arrangement.

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