COMPETENCE DEVELOPMENT AND EMPLOYEE WORK OUTCOMES OF NON-ACADEMIC STAFF IN PUBLIC UNIVERSITIES IN SOUTH-SOUTH, NIGERIA

Eguma, M. O.

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Port Harcourt, Nigeria

and

Jaja, S. A.

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Port Harcourt, Nigeria

ABSTRACT

This study examined the relationship between competence development and employee work outcomes of non-teaching staff in public universities in South-South, Nigeria. The study adopted the cross-sectional research survey design. Primary data was generated through structured questionnaire. The population for the study comprised of a total of 27,759 non-academic staff of the universities in the south-south. The sample size of three hundred and ninety-four was determined using the Taro Yamane sample size determination formula. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70.  The hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient. The tests were carried out at a 0.05 significance level. Findings revealed that there is a significant relationship between competence development and employee work outcomes of non-teaching staff in public universities in South-South, Nigeria. Therefore, the results indicate that competence development positively enhances employee work outcomes of non-teaching staff in public universities in South-South, Nigeria.

Keywords: Competence development, employee work outcomes, employee engagement. employee satisfaction, employee intention to stay.