EMOTIONAL INTELLIGENCE AND WORKERS’ COMMITMENT IN WATER PRODUCING COMPANIES IN RIVERS STATE, NIGERIA

AGWOR, Monica Odiche

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria.

Email: monica.agwor@rsu.edu.ng

K. D. Gbarale, K. D.

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria.

and

Okwurume, C. N.

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria.

ABSTRACT

The study examined the relationship between self-awareness and workers’ commitment in water producing companies in Rivers State, Nigeria. The study focused on three dimensions of emotional intelligence which are: self-awareness, relationship-management and social skill as a predictor variable and workers’ commitment as a criterion variable. The study adopts a survey research design. The target population elements for the study were 424 employees from the 10 water producing companies in Rivers State, Nigeria. The sample size of 233 was obtained using the Taro Yamen’s formula. Data for the study was collected through structured questionnaire. Data was analyzed using Spearman’s Rank Order Correlation coefficient with the aid of statistical package for social science version 27.0. The findings revealed that self-awareness has a significant and positive relationship with all three measures of employee commitment. Employees who are more self-aware tend to better understand their roles, align more closely with organizational values, and form stronger emotional bonds with their workplace. Based on these findings, it is concluded that self-awareness is a critical driver of employee commitment across various dimensions. Enhancing self-awareness can lead to increased loyalty, reduced turnover intentions among workers in the sector. The study recommends that management should implement self-awareness training to reinforce normative commitment, promote self-reflection tools to enhance continuance commitment, and foster a culture of emotional intelligence and empathy to strengthen affective commitment

Keywords: Self-Awareness, Workers’ Commitment, Affective, Normative, Continuance Commitment.