ETHICAL RESPONSIBILITY AND OPERATIONAL EFFICIENCY OF FOOD AND BEVERAGE MANUFACTURING FIRMS IN PORT HARCOURT, RIVERS STATE

Kalagbor, V. O.,

Department of Business Administration, Faculty of Administration and Management,

Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria

Oparanma, A. O.,

Department of Business Administration, Faculty of Administration and Management,

Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria

and

Bayo, P. L.

Department of Business Administration, Faculty of Administration and Management,

Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria

ABSTRACT

This study examined the relationship between ethical responsibilities and operational efficiency of food and beverage manufacturing firms in Port Harcourt, Rivers State. The study was guided by 3 research objectives, research questions and hypotheses. The study was guided by Stakeholders’ Theory and Fiduciary Capitalism Theory. The study adopted a cross-sectional design. The population of the study consisted of thirteen (13) food and beverage manufacturing firms in Port Harcourt, Rivers State. The entire population of thirteen (13) food and beverage manufacturing firms in Port Harcourt, Rivers State was studied as sample using Census method. The data for the study was collected mainly from the primary source. The researcher used face validity by submitting a drafted copy of the questionnaire to the supervisors who are experts in the field of Management. To ascertain the reliability of the instrument, the Cronbach alpha coefficient was adopted in assessing the reliability of the study instrument. The hypotheses were tested using Spearman’s Rank Correlation Coefficient (ro) version 27. The result showed that ethical responsibility has a strong positive relationship with measures of operational efficiency of food and beverage manufacturing firms in Port Harcourt, Rivers State. It was concluded that ethical responsibility has a significant influence on operational efficiency of food and beverage manufacturing firms in Port Harcourt, Rivers State. Based on the findings and conclusion, it was recommended that Management of food and beverages firms in Port Harcourt, Rivers State should consolidate on their community relations activities such as scholarships, donations, community health care programs, skills acquisition programs etc. these enhances the image of the firm in the public view and this can translate to future profit and capital investment.

Keywords: Ethical responsibility, operational efficiency, cost reduction, resource utilization, operational flexibility


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