Mark, J.
Department of Management, Faculty of Management Sciences, Rivers State University,
Port Harcourt, Nigeria
and
Dum-aabaBari, A. R.
Department of Management, Faculty of Management Sciences, Rivers State University,
Port Harcourt, Nigeria
robindeargod@gmail.com
ABSTRACT
This study examined the association of hybrid working with employee commitment in the telecommunication sector in Port Harcourt Rivers State. The study was guided by ten research questions and ten research hypotheses. Affective commitment and normative commitment were the measures of employee commitment in the study. The work was anchored on Organizational Support Theory as the baseline theory. The study adopted a cross-sectional survey design. The population of the study consisted of thirteen (13) functional telecommunication companies in Port Harcourt and by adopting census sampling, the sample size consisted of all thirteen (13) functional telecommunication companies in Port Harcourt using seven (7) managers and head of departments from each of the companies. Primary data were used and these data were sourced using structured questionnaire. Statistical procedure such as frequencies, tables, simple percentages and weighted mean scores were used to analyze the demographic data while Pearson Product Moment Correlation was used to test the hypotheses formulated at 5% level of significance. The result of the study showed that hybrid working has a positive and significant relationship with all the measures of employee commitment. The study concluded that hybrid working plays a vital and significant role in increasing affective commitment of telecommunication companies in Port Harcourt, Rivers State. It was recommended that telecommunication companies should pay close attention to the benefits of hybrid working and the effect it could have on their employees’ problem-solving ability particularly those employees that require fewer interruptions and distractions to do their job.
Key Words: Remote working, Hybrid working, affective commitment, employee commitment and normative commitment.
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