ROLE CLARITY AND JOB PERFORMANCE OF NON ACADEMIC STAFF OF RIVERS STATE GOVERNMENT OWNED UNIVERSITIES

Nwokohu-Obidike, H. C.

Department of Management, Faculty of Management Sciences, Rivers State University,

Port Harcourt, Nigeria

Email;  Chiobidikechiobidike@gmail.com

Gabriel, J. M. O.

Department of Management, Faculty of Management Sciences, Rivers State University,

Port Harcourt, Nigeria

Email; Gabriel.justine@ust.edu.ng

and

Ogbonda, E. H.

Department of Management, Faculty of Management Sciences, Rivers State University,

Port Harcourt, Nigeria

Email; ogbonenyinda@ust.ng

Abstract

The purpose of this study was to examine the relationship between role clarity and job performance of non academic staff of rivers state government owned universities. A population of two thousand seven hundred and fifty two (2752) non academic staff of the two universities owned by Rivers State government was used and a sample size of 349 was arrived at using the Taro Yemen’s formular. Structured questionnaire was distributed to 349 employees as respondent for the study and 299 copies were retrieved out of which 9 copies where consider not useful due to wrong filling and 290 was used for the study. Data was analyzed using Spearman Rank Order Correlation with the help of Statistical Package for Social Science version 23.0. From the analysis, the study revealed that there is a positive and significant relationship between role clarity and the measures job performance (task performance, adaptive performance, and contextual performance).  Based on the finding, it was concluded that role clarity enhances   job performance  of non – academic  staff of Rivers State Government owned universities, and it was recommended that management of Rivers State Government owned Universities should clearly defined each employees roles to enable them know what task  they are suppose to accomplish and  ensure that employees roles are not overlapping,  to avoid roles ambiguity and role conflicts among the non academic staff of Rivers state owned universities.

Keywords: Role clarity, job performance, task performance, adaptive performance, contextual performance.