STAFF TRAINING AND EMPLOYEE ENGAGEMENT IN INSURANCE COMPANIES IN RIVERS STATE

Lawrence, S.

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria

cicerolaw2014@gmail.com

and

Asawo, S. P.  

Department of Business Administration, Faculty of Administration and Management, Rivers State University, Nkpolu-Oroworukwo, Port Harcourt, Nigeria

soye.asawo@ust.edu.ng

ABSTRACT

The main focus of this study was to examine the relationship between staff training employee engagement in insurance companies in Rivers State. Measures of employee engagement are vigor, dedication and absorption. The study adopted a cross- sectional survey design while the population of the study was one hundred and fifty (150) employees of selected insurance companies in Rivers State. The sample size of one hundred and nine (109) was determined using Taro Yamen formula. Primary source of data collection was adopted through structured questionnaire. Validity of the research instrument was achieved through expert vetting. The reliability of the instrument was ascertained through the Cronbach Alpha coefficient with a threshold of 0.7. Hypotheses were examined using the spearman rank order correlation coefficient with the aid of Statistical Package for Social Science. The study found a positive and substantial significant relationship between staff training and employee engagement of listed insurance companies in Rivers State. The study recommended that organizations need to develop policies on training and the training needs analysis to guide the organization in identifying the areas of training and the human resources to train. This will help in discerning the training needs of individuals within the organization, how their needs fit the overall objectives of the organization and its contribution to employee engagement.

Keywords: Training, employee engagement, vigor, dedication, absorption.