SYSTEMS THINKING AND ADAPTABILITY OF DEPOSIT MONEY BANKS IN SOUTH-SOUTH, NIGERIA

Atiyegoba, M. A.

Department of Management, Faculty of Management Sciences, Rivers State University,

Port Harcourt, Nigeria

Hamilton, D. I.

Department of Management, Faculty of Management Sciences, Rivers State University,

Port Harcourt, Nigeria

and

Lebura, S.

Department of Management, Faculty of Management Sciences, Rivers State University,

Port Harcourt, Nigeria

ABSTRACT

This study examined the relationship between systems thinking and adaptability of quoted deposit money banks in South-South, Nigeria. The study adopted the cross-sectional research survey design. Primary data was generated through structured questionnaire. The population of this study is the 14 Deposit Money Banks in Nigeria that are quoted on the Nigerian Stock Exchange. In this study the researcher adopted a census sampling technique to study all the 14 Deposit Money Banks in Nigeria because the population was small. However, the total respondents that made up the elements of this study were 42 Regional/Zonal Managers of the 14 quoted Deposit Money Banks in South-South, Nigeria. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient. The tests were carried out at a 0.05 significance level. Findings revealed that there is a significant relationship between systems thinking and adaptability of deposit money banks in South-South, Nigeria. Therefore, this study concludes that systems thinking plays a critical role in enhancing the adaptability of these banks, enabling them to effectively respond to changing market conditions, customer demands, and regulatory requirements. Hence, the study recommends that the management of deposit money banks in Nigeria should encourage the adoption of systems thinking principles within the quoted deposit money banks in South-South, Nigeria.

Keyword: Systems thinking, adaptability, agility, proactiveness, flexibility.


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